We're extremely happy with our new bathroom.... Read
You have done a fantastic job and we are really very happy with everything, and we really appreciate you guys squeezing it in for us before our baby arrives!
The service we've had for both our kitchen and bathroom has been top notch and means I really cannot see us going anywhere else for the ensuite, which we plan on doing in the new year.
Simon and Sam have recently completed our en suite. We could not be happier with what has been achieved... Read
Simon and Sam have recently completed our en suite. They were absolutely brilliant and professional, it was a pleasure having them work in our home. Huge thanks to Elaine also for her advice and design, we could not be happier with what has been achieved. Would have no hesitation in recommending Potts and we will return again when we require further work. Many, many thanks.
Mr and Mrs F, Broadstairs, Kent.
Mr & Mrs F
We are absolutely delighted by our kitchen! Kamala made everything so easy to understand... Read
We are absolutely delighted with our kitchen! Kamala made everything so easy to understand, and she clearly listened to what we wanted as her initial designs were spot on. Even when we made some changes late on they were organised and carried out quickly. She made personal visits to the house to make sure everything was going as we expected, and we always felt like she had our best interests at heart.
I really do mean all that, this was a big thing for us as we’ve never had a big project done on a house before like this one, and we’ve never spent so much money in our lives but it was so worth it.
Mr and Mrs G, Gravesend, Kent.
Mr & Mrs G
Our bathroom conversion is the 3rd project executed for us by Potts and once again it has been successfully completed and we now have a stunningly beautiful and practical shower room... Read
Our bathroom conversion is the 3rd project executed for us by Potts and once again it has been successfully completed and we now have a stunningly beautiful and practical shower room.
Many thanks to your company and in particular to Chris Hartley who showed much interest in our project and responded to our wish list by introducing us to the latest options of shower room interiors and equipment available and creating a modern and harmoniuos layout.
A special thanks to your installers, Ian and Rob, without whose experience this complex conversion might not have been so successful. They had a methodical approach to the job in hand and their knowhow was evident at all stages. We are particularly pleased that they kept to the specified timetable with as little disruption as possible. Their pleasant personalities made for a stress free time.
Of course we would highly recommend your services to anyone considering similar projects.
Robert and Trudi
Thanks to the whole team at Potts. We are proud to say we have 2 bathrooms, 2 shower rooms, a downstairs cloakroom and now a kitchen all supplied by Potts... Read
We are proud to say we have 2 bathrooms, 2 shower rooms, a downstairs cloakroom and now a kitchen all supplied by Potts and fitted by Ian and Rob.
Ian and Rob are a pleasure to work with and their attention to detail is in a class of its own. They have both been a very big influence during the total refurbishment of our house.
Elaine has worked with us over the years creating the bathroom and shower room designs that ‘tick all the boxes’ and give that ‘five star hotel feel’. She seemed to already know in her head what products and tile colours would work which meant we only had to agree with her!
The house only has one kitchen so Nick had to tick his boxes the first time which he certainly did. His idea to brick up the existing back door and change to a window, positioning the sink under the new window gave the space a completely new feel. Nick utilised the space well with his choice of modern kitchen cupboards and creating a new breakfast bar area.
Thanks to the whole team at Potts.
Toby and Sue
We’re delighted with our kitchen from Potts. The service and quality of the product is excellent.... Read
We’re delighted with our kitchen from Potts. The service and quality of the product is excellent. From the design phase to the fit, under the supervision of their Director who was very meticulous.
Getting it right was a top priority for Potts and their fitters. We considered alternatives and granted there were cheaper options out there, but no one could give us the combination of design and product we were looking for. We had real confidence from the very start and they certainly lived up to expectation.
Thanks Ray, Andy, Gerry and Nick.
Mr S Taylor
We have recently had a replacement kitchen fitted by Potts Ltd, and would like to say how delighted we are with the end result.... Read
We have recently had a replacement kitchen fitted by Potts Ltd, and would like to say how delighted we are with the end result.
While such work involves a major upheaval to the running of a home, we were happy that disruption was kept to a minimum by the successful management of all the trades who worked on the job.
In this and other design aspects, we particularly appreciate the helpful input made by Roland Marchant towards achieving such a satisfactory outcome - with two very happy customers!
Ted and Margaret
Smashing bathroom... Read
Just wanted to say thank you for our lovely bathroom. It’s all finished at last. It really does look special.
We have a beautiful kitchen as a result & would highly recommend Potts Ltd without hesitation. Really nice people to deal with. ... Read
We had a new kitchen designed & fitted by Potts Ltd last year. The whole project was carried out very professionally from start to finish making the experience so much better than we envisaged. A great deal of help & advice was given with the design aspect; we never felt rushed into making any decisions & if we changed our minds on anything it was never a problem.
The kitchen fitter carried out all the tasks required to a very high standard from taking out the old kitchen, renewing ceilings & walls, laying underfloor heating, tiling, fitting all new appliances & kitchen units, decorating & arranging plastering & granite work tops to be fitted.
With only two people involved, it made the whole process run very smoothly.
We have a beautiful kitchen as a result & would highly recommend Potts Ltd without hesitation. Really nice people to deal with.
Mr & Mrs M from Upchurch
We're absolutely delighted with our new ensuite bathroom.... Read
Meticulously designed and sourced for end to end supply, delivery & installation through Elaine from Potts. The level of care, professionalism and craftsmanship that has been put into transforming this superb contemporary design into a high end practical, functional and aesthetic solution has been exceptional. Sam & Simon have created a fantastic bathroom and we would highly recommend their work. Our sincere thanks and appreciation to Potts & Plumb 1 Solutions for pulling off such a great job from a difficult ‘ask’. Always friendly, supportive, flexible, clean, tidy and a pleasure to work with. Steve & Chris
Steve & Chris
All of the work was carried out on time, to an exceptional standard and within budget, and Ray consulted with us at every stage of the project.... Read
We have been clients of Potts for many years now, they have completed refurbishments of our bathrooms and shower room twice, and more recently a large downstairs refurbishment of sitting room / office, breakfast room and kitchen, which included taking walls down, plastering, tiling and carpentry works. Their design included unusual curved units and they did an amazing job of fitting the granite around the AGA.
Mrs & Mr B from Eynsford
Potts were professional throughout the whole project from design, to overseeing contractors at our property. All of the work was carried out on time, to an exceptional standard and within budget, and Ray consulted with us at every stage of the project, and any change in ideas in the early stages was never too much trouble for them to accommodate.
The quality of the kitchen units, carpentry and final finish of tiling and paint work were exceptional.
Would not hesitate to recommend this company for there professional approach to the whole scheme.... Read
We engaged Potts 10 years ago to design a new kitchen that was superlative and installed by a professional fitter. So much so that we have recently returned to them for the design and installation of two bathrooms and a cloakroom.
After much discussion with Adam Hudson as to products and design we have again been delighted by the results and would not hesitate to recommend this company for there Professional approach to the whole scheme.
Brian & Linda
Potts is quite simply The Best and we cannot recommend them highly enough!... Read
We first met Potts - and the genius Ray Hudson - over 15 years ago when we asked them to do a luxury make-over to the master bathroom in our South East London home. It was a huge success and we have been buying new homes as often as we can ever since just to get Ray to redesign the kitchen and bathrooms.
For their first project they completely rebuilt the awkwardly sited, inner room that was our master bathroom installing a large spa bath, twin basins with high wall storage units above, a super loo, a wonderful steam shower, tiling the whole area with a special design, decorating the unit doors and bath paneling with a special paint finish and fitting wall-to-wall/floor-to-ceiling, fully mirrored wardrobe doors. It was a huge job to do while we were living in the house and it was brilliantly done.
Since then, they have advised and supplied us with everything needed to furnish the three bathrooms in our new Devon home and also given a radical facelift - units, work-surfaces, appliances and lighting - to the kitchen area in our studio apartment in London.
Potts is quite simply The Best and we cannot recommend them highly enough!
Sarha & Graham
All in all, a very traightforward, honest, considerate company with excellent design and kitchen fitting workforce.... Read
Potts designed, planned and installed a new kitchen for us.
The design was imaginative, bold and forward thinking whilst still being practical. The materials and colours were thoughtfully chosen to compliment other elements and design features in our house.
The standard of craftsmanship was excellent and, even though the work involved gutting the kitchen and taking up the floor, the workmen could not have been more polite and considerate. The work was done in a timely manner, we were kept informed and involved at all stages.
The eventual cost was as per the estimate plus some changes made along the way which were not excessive, in fact the company was very mindful of the cost to us and went out of their way to keep costs down or provide a more cost effective alternative whenever they could.
All in all, a very straightforward, honest, considerate company with excellent design and kitchen fitting workforce
Steve & Helen
Everyone who has seen our kitchen has indeed said WOW and commented that it is the best designed and executed kitchen that they have seen.... Read
We are absolutely delighted with our kitchen which was designed and installed by Potts Ltd. Ray's design team is both creative and responsive to the customers' lifestyle and boy did they deliver the WOW factor! The responsiveness throughout the 4 month process was excellent,despite us having a change of mind on floor covering half way through the design stage.Nothing was impossible. The tradesmen who work with Potts are extremely skilful and the installation was immaculate - both in terms of expertise and tidiness at the end of every day. Particularly noteworthy are the 'Designer' walnut eating table/trimmings and the granite worktop.
Everyone who has seen our kitchen has indeed said WOW ... and commented that it is the best designed and executed kitchen that they have seen.
No hesitation in recommending Ray Hudson and his team.
Arun & Ruth
Work is outstanding and I can't begin to tell you how delighted I am with everything.... Read
David has been fantastic and it's been a pleasure having him here, his work is outstanding and I can't begin to tell you how delighted I am with everything. Thank you also Roland for your hard work in bring My vision to life it looks stunning and I am absolutely delighted, I will have know hesitation in recommending Potts to my friends.
Lol & Mark
I wanted to say how delighted we are with our new bathroom. Your inspired designs transformed a tired 70s bathroom into a state of the art wet room.... Read
I wanted to say how delighted we are with our new bathroom. Your inspired designs transformed a tired 70s bathroom into a state of the art wet room. All who have seen it are hugely impressed.
We would also like to thank the professionalism and workmanship of Ian and Rob. We know at times it was a challenging project for them, but they overcame any difficulties that arose and produced a stunning result. They were a pleasure to have around, always obliging and great ambassadors for Potts. Please pass on our very grateful thanks to them both.
Once again, many thanks for all you have done. We hope we will have the opportunity of working with you again some time in the future.
David & Sue
We have just had a new kitchen designed & fitted by Potts & feel we should put in writing how pleased we are with the finished product... The standard of work is excellent... Read
We have just had a new kitchen designed & fitted by Potts & feel we should put in writing how pleased we are with the finished product (well, almost finished as we are just waiting on glass splash backs to be fitted!).
Firstly we would like to thank Richard for his ideas & attention to detail in the design aspect; nothing was too much trouble & he resolved any issues that arose during the process. The project was dealt with very professionally & this made everything run smoothly; thus making the whole experience much easier than we were expecting.
We would also like to say how impressed we have been with Robert Franklin who took on the whole job of preparing the room & fitting the kitchen. His standard of work is excellent & we were surprised at how many aspects of the work he undertook (electrical, plumbing, decorating, carpentry, floor tiling, fitting kitchen units & appliances, & anything else that was needed). It was reassuring to know that we could discuss all issues with one person throughout & Robert always consulted with us to ensure we were happy with everything he was doing. His attention to detail has resulted in a beautiful kitchen.
Please pass on our thanks to both Richard & Robert.
Chris & Jackie
We recently arrange for the refurbishment of our bathroom through your company... Read
We recently arrange for the refurbishment of our bathroom through your company and felt I should write to tell you my comments on the service received from Potts and your contracted plumber. Firstly, although I live in London, your designer willingly visited the site together with Simon Cruikshank. This enables us to discuss the best design solution and allowed Simon to check the existing water supply, boiler location etc and provide an accurate estimate of costs.
We then selected the fixtures and fittings from Potts and Simon provided an estimate for the whole job and a start date was agreed.
Simon and his colleagues were punctual, helpful and efficient. They kept to the agreed schedule of time and cost and carried out a highly professional job. We are delighted with the final results . Thank you again for providing such a professional service.K.A.W
I am writing to express just how pleased I have been with the installation... Read
I am writing to express just how pleased I have been with the installation of the shower room, carried out by Mr Tomlin on your recommendation.
Mr Tomlin's high standard of workmanship and attention to detail have been used to create a very pleasing result.
We are thrilled with our new bathroom... Read
We are thrilled with our new bathroom!
I had an idea in my mind of how I wished it to look and with your help and choice of tiles, we have been able to realise that idea.
Ian and his team have done a superb job installing everything. They were all, without exception, a pleasure to have working in the house (despite the noise and lack of upstairs was facilities) they were all so friendly and obliging.
We will have no hesitation in recommending the services of both Potts and Ian’s team to our friends. It was a pleasure doing business with you all.Karen
Thank you very much for hanging the new doors on our kitchen cupboard... Read
Thank you very much for hanging the new doors on our kitchen cupboard, you have done a good job, they are fine. The drip on the tap is now also cured. Between yourself and Potts you have given us a ‘First Class’ service. Thank you again.Steve
We can’t thank you enough for our beautiful kitchen – we are absolutely delighted... Read
We can’t thank you enough for our beautiful kitchen – we are absolutely delighted. It is everything we dreamed of and more.
Having the kitchen relocated could have been a rather stressful experience, but your patient project management and Robert’s attention to detail ensured everything ran smoothly.
The expertise and customer care we received from you and all the teams at Potts was outstanding. We are very grateful to you.
We wish you all the best for you future projects.Penny & John
This is by way of a ‘public thank you’ to the team who recently designed... Read
This is by way of a ‘public thank you’ to the team who recently designed and installed our new kitchen.
Richard, Robert and Robin (whole new meaning of the three ‘R’s!) delivered just what we wanted. All have to be commended for a thoroughly professional job.
Richard for the totally practical design and overall management of the project, Robert, a pure craftsman, for installing it, and Robin who completed the ‘canvas’ so to speak with his ideas on the colour scheme.
Please convey your thanks to them on our behalf, you have a team who totally justify Potts claim to deliver an all embracing, customer focussed service. Marika and Bob
I would like to take this opportunity to thank you, and Ian Webb for the excellent results... Read
I would like to take this opportunity to thank you, and Ian Webb for the excellent results you have achieved in my formally ‘tatty’ bathroom. I am very pleased with both the design, and the finished product. A job very well done. I will not hesitate to recommend your work to any of my friends in the future. Brenda Alderton
This is just a short note to express our appreciation of the quality of the bathroom and the installation... Read
This is just a short note to express our appreciation of the quality of the bathroom and the installation. The bathroom fittings as supplied by Potts were first class but we also want to add that this was compounded by the quality of the installation by Ian and Nigel who never put a foot wrong and left the place as tidy as when they started. Minor issue discovered with our bathroom floor and wall during fitting were sorted on the spot.
Whilst our previous bathroom (also from Potts) worked wel for 20 years we have high hopes of the same for this one.John & Lesley
We just wanted to write to express our thanks for the superb installation of our new kitchen... Read
We just wanted to write to express our thanks for the superb installation of our new kitchen. Everything was dealt with efficiently and professionally from start to finish. Our thoiughts and ideas, along with some inspirational ones from Ann’s were incorporated brilliantly by Ann with her design expertise to produce a truly stunning end result.
Ian of Dovetail Interiors recommended by yourselves did a wonderful job of installing thekitchen with great care and attention to detail. Nothing was too much trouble and there was very little distruption to our everyday life.
We cannot recommend highly enogh your company for anyone considering a new kitchen. We no look forward to many years of enjoying ours!Alison and Jim
Just a note to let you know how thrilled we are with our new kitchen... Read
Just a note to let you know how thrilled we are with our new kitchen – the design is superb, making life so very much easier and I’ve more cupboard space than I could have every wished for ain such an appliance packed room – excellent!
Thanks for all your efforts on both design & service, which extends to John who has fitted it beautifully. Jackie & Andy
Many thanks for all your help concerning my new bathroom. It looks fantastic... Read
Many thanks for all your help concerning my new bathroom. It looks fantastic!
Ian provided a first class installation service and I would not hesitate to recommend him to my friends and colleagues.Loraine
We want to say thank you. You persevered and were successful in getting us... Read
We want to say thank you. You persevered and were successful in getting us the Sliding station for our showers, it fits perfectly. We are very grateful.Jean & John
We are writing to say how pleased we are with our new kitchen and the service... Read
We are writing to say how pleased we are with our new kitchen and the service, which we have received from your company. Form the beginning and throughout the project Richard Parsons has worked professionally and has produced a stunning kitchen for us.
Throughout the process from our declaration of interest to the after sales service we haven’t had any occasion when anyone of us, enabling us to have a stress free time. Please pass on our comments to the workers concerned and we look forward in mid May to having our bathroom designed and fitted by your company.Mrs & Misses B
I would like to thank Potts. Mr. Richard Parson and Mr John Argent for creating my lovely new kitchen... Read
I would like to thank Potts. Mr. Richard Parson and Mr John Argent for creating my lovely new kitchen. The experience was not a horrific as anticipated thanks to Richard’s help and patience while designing the kitchen, and John’s excellent workmanship and scare while fitting. He certainly is a true ‘Jack of all trades’, from plumbing, to electrical work, to tiling, to dare I say hovering up behind him.
Once again many thanks.
Just a note to let you know how pleased we are with the kitchen, it really does look stunning... Read
Just a note to let you know how pleased we are with the kitchen, it really does look stunning! The design is excellent and very practical, we would not want to change a thing.
The service provided by Potts, from the initial designs (you) to the recommended fitters (Andy and Jerry) has been second to none.
Thank you again for all of your help and advise.Chris & Helen
It is a truly lovely kitchen and it has been a great pleasure working with you.... Read
It is a truly lovely kitchen and it has been a great pleasure working with you. We are absolutely delighted with the results.
John & Julie