Testimonials

We take great pride in the work that we do at Potts, and we work hard to ensure that our clients are as pleased with the work that we do as we are. By combining the intuitive skill-set of our talented design team with the high quality components that our partners supply, and our hard working skilled installation team we are able to install bespoke kitchens, bathrooms and other interiors to the highest calibre.

Below you’ll find a small selection of testimonials that we have received from a number of our satisfied clients. Just click on the “Read” link of each testimonial to read more about what each individual has to say about us. If you've had a custom installation carried out by our team at Potts that you’re exceptionally pleased with, or if you want to find out more about the work that our talented team do, please don’t hesitate to get in touch with us to let us know. You can contact us using the enquiry from at the bottom of this page, or you can send us an email, call us or alternatively come by our showroom in Kent to speak to us in person.

We have a beautiful kitchen as a result & would highly recommend Potts Ltd without hesitation. Really nice people to deal with. ... Read

We had a new kitchen designed & fitted by Potts Ltd last year. The whole project was carried out very professionally from start to finish making the experience so much better than we envisaged. A great deal of help & advice was given with the design aspect; we never felt rushed into making any decisions & if we changed our minds on anything it was never a problem.

The kitchen fitter carried out all the tasks required to a very high standard from taking out the old kitchen, renewing ceilings & walls, laying underfloor heating, tiling, fitting all new appliances & kitchen units, decorating & arranging plastering & granite work tops to be fitted.

With only two people involved, it made the whole process run very smoothly.

We have a beautiful kitchen as a result & would highly recommend Potts Ltd without hesitation. Really nice people to deal with.   

Mr & Mrs M from Upchurch

All of the work was carried out on time, to an exceptional standard and within budget, and Ray consulted with us at every stage of the project.... Read

We have been clients of Potts for many years now, they have completed refurbishments of our bathrooms and shower room twice, and more recently a large downstairs refurbishment of sitting room / office, breakfast room and kitchen, which included taking walls down, plastering, tiling and carpentry works. Their design included unusual curved units and they did an amazing job of fitting the granite around the AGA.

Potts were professional throughout the whole project from design, to overseeing contractors at our property. All of the work was carried out on time, to an exceptional standard and within budget, and Ray consulted with us at every stage of the project, and any change in ideas in the early stages was never too much trouble for them to accommodate.

The quality of the kitchen units, carpentry and final finish of tiling and paint work were exceptional. 

Mrs & Mr B from Eynsford

Would not hesitate to recommend this company for there professional approach to the whole scheme.... Read

We engaged Potts 10 years ago to design a new kitchen that was superlative and installed by a professional fitter. So much so that we have recently returned to them for the design and installation of two bathrooms and a cloakroom.

After much discussion with Adam Hudson as to products and design we have again been delighted by the results and would not hesitate to recommend this company for there Professional approach to the whole scheme.

Brian & Linda

Potts is quite simply The Best and we cannot recommend them highly enough!... Read

We first met Potts - and the genius Ray Hudson - over 15 years ago when we asked them to do a luxury make-over to the master bathroom in our South East London home. It was a huge success and we have been buying new homes as often as we can ever since just to get Ray to redesign the kitchen and bathrooms. 

For their first project they completely rebuilt the awkwardly sited, inner room that was our master bathroom installing a large spa bath, twin basins with high wall storage units above, a super loo, a wonderful steam shower, tiling the whole area with a special design, decorating the unit doors and bath paneling with a special paint finish and fitting wall-to-wall/floor-to-ceiling, fully mirrored wardrobe doors. It was a huge job to do while we were living in the house and it was brilliantly done. 

Since then, they have advised and supplied us with everything needed to furnish the three bathrooms in our new Devon home and also given a radical facelift - units, work-surfaces, appliances and lighting - to the kitchen area in our studio apartment in London. 

Potts is quite simply The Best and we cannot recommend them highly enough!

Sarha & Graham

All in all, a very traightforward, honest, considerate company with excellent design and kitchen fitting workforce.... Read

Potts designed, planned and installed a new kitchen for us. 

The design was imaginative, bold and forward thinking whilst still being practical. The materials and colours were thoughtfully chosen to compliment other elements and design features in our house. 

The standard of craftsmanship was excellent and, even though the work involved gutting the kitchen and taking up the floor, the workmen could not have been more polite and considerate. The work was done in a timely manner, we were kept informed and involved at all stages. 

The eventual cost was as per the estimate plus some changes made along the way which were not excessive, in fact the company was very mindful of the cost to us and went out of their way to keep costs down or provide a more cost effective alternative whenever they could. 

All in all, a very straightforward, honest, considerate company with excellent design and kitchen fitting workforce

Steve & Helen

Everyone who has seen our kitchen has indeed said WOW and commented that it is the best designed and executed kitchen that they have seen.... Read

We are absolutely delighted with our kitchen which was designed and installed by Potts Ltd. Ray's design team is both creative and responsive to the customers' lifestyle and boy did they deliver the WOW factor! The responsiveness throughout the 4 month process was excellent,despite us having a change of mind on floor covering half way through the design stage.Nothing was impossible. The tradesmen who work with Potts are extremely skilful and the installation was immaculate - both in terms of expertise and tidiness at the end of every day. Particularly noteworthy are the 'Designer' walnut eating table/trimmings and the granite worktop.

Everyone who has seen our kitchen has indeed said WOW ... and commented that it is the best designed and executed kitchen that they have seen.

No hesitation in recommending Ray Hudson and his team.

Arun & Ruth

Work is outstanding and I can't begin to tell you how delighted I am with everything.... Read

David has been fantastic and it's been a pleasure having him here, his work is outstanding and I can't begin to tell you how delighted I am with everything. Thank you also Roland for your hard work in bring My vision to life it looks stunning and I am absolutely delighted, I will have know hesitation in recommending Potts to my friends. 

Lol & Mark

I wanted to say how delighted we are with our new bathroom. Your inspired designs transformed a tired 70s bathroom into a state of the art wet room.... Read

I wanted to say how delighted we are with our new bathroom. Your inspired designs transformed a tired 70s bathroom into a state of the art wet room. All who have seen it are hugely impressed.

We would also like to thank the professionalism and workmanship of Ian and Rob. We know at times it was a challenging project for them, but they overcame any difficulties that arose and produced a stunning result. They were a pleasure to have around, always obliging and great ambassadors for Potts. Please pass on our very grateful thanks to them both.

Once again, many thanks for all you have done. We hope we will have the opportunity of working with you again some time in the future.

Kind Regards

David & Sue

We have just had a new kitchen designed & fitted by Potts & feel we should put in writing how pleased we are with the finished product... The standard of work is excellent... Read

We have just had a new kitchen designed & fitted by Potts & feel we should put in writing how pleased we are with the finished product (well, almost finished as we are just waiting on glass splash backs to be fitted!).

Firstly we would like to thank Richard for his ideas & attention to detail in the design aspect; nothing was too much trouble & he resolved any issues that arose during the process. The project was dealt with very professionally & this made everything run smoothly; thus making the whole experience much easier than we were expecting.

We would also like to say how impressed we have been with Robert Franklin who took on the whole job of preparing the room & fitting the kitchen. His standard of work is excellent & we were surprised at how many aspects of the work he undertook (electrical, plumbing, decorating, carpentry, floor tiling, fitting kitchen units & appliances, & anything else that was needed). It was reassuring to know that we could discuss all issues with one person throughout & Robert always consulted with us to ensure we were happy with everything he was doing. His attention to detail has resulted in a beautiful kitchen.

Please pass on our thanks to both Richard & Robert.

 

Chris & Jackie

We recently arrange for the refurbishment of our bathroom through your company... Read

We recently arrange for the refurbishment of our bathroom through your company and felt I should write to tell you my comments on the service received from Potts and your contracted plumber. Firstly, although I live in London, your designer willingly visited the site together with Simon Cruikshank. This enables us to discuss the best design solution and allowed Simon to check the existing water supply, boiler location etc and provide an accurate estimate of costs.

We then selected the fixtures and fittings from Potts and Simon provided an estimate for the whole job and a start date was agreed.

Simon and his colleagues were punctual, helpful and efficient. They kept to the agreed schedule of time and cost and carried out a highly professional job. We are delighted with the final results . Thank you again for providing such a professional service.

K.A.W

I am writing to express just how pleased I have been with the installation... Read

I am writing to express just how pleased I have been with the installation of the shower room, carried out by Mr Tomlin on your recommendation.

Mr Tomlin's high standard of workmanship and attention to detail have been used to create a very pleasing result.

With regards,
Alison

Alison

We are thrilled with our new bathroom... Read

We are thrilled with our new bathroom!

I had an idea in my mind of how I wished it to look and with your help and choice of tiles, we have been able to realise that idea.

Ian and his team have done a superb job installing everything. They were all, without exception, a pleasure to have working in the house (despite the noise and lack of upstairs was facilities) they were all so friendly and obliging.

We will have no hesitation in recommending the services of both Potts and Ian’s team to our friends. It was a pleasure doing business with you all.

Karen

Thank you very much for hanging the new doors on our kitchen cupboard... Read

Thank you very much for hanging the new doors on our kitchen cupboard, you have done a good job, they are fine. The drip on the tap is now also cured. Between yourself and Potts you have given us a ‘First Class’ service. Thank you again.

Steve

We can’t thank you enough for our beautiful kitchen – we are absolutely delighted... Read

We can’t thank you enough for our beautiful kitchen – we are absolutely delighted. It is everything we dreamed of and more.

Having the kitchen relocated could have been a rather stressful experience, but your patient project management and Robert’s attention to detail ensured everything ran smoothly.

The expertise and customer care we received from you and all the teams at Potts was outstanding. We are very grateful to you.

We wish you all the best for you future projects.

Penny & John

This is by way of a ‘public thank you’ to the team who recently designed... Read

This is by way of a ‘public thank you’ to the team who recently designed and installed our new kitchen.

Richard, Robert and Robin (whole new meaning of the three ‘R’s!) delivered just what we wanted. All have to be commended for a thoroughly professional job.

Richard for the totally practical design and overall management of the project, Robert, a pure craftsman, for installing it, and Robin who completed the ‘canvas’ so to speak with his ideas on the colour scheme.

Please convey your thanks to them on our behalf, you have a team who totally justify Potts claim to deliver an all embracing, customer focussed service.

Marika and Bob

I would like to take this opportunity to thank you, and Ian Webb for the excellent results... Read

I would like to take this opportunity to thank you, and Ian Webb for the excellent results you have achieved in my formally ‘tatty’ bathroom. I am very pleased with both the design, and the finished product. A job very well done. I will not hesitate to recommend your work to any of my friends in the future.

Brenda Alderton

This is just a short note to express our appreciation of the quality of the bathroom and the installation... Read

This is just a short note to express our appreciation of the quality of the bathroom and the installation. The bathroom fittings as supplied by Potts were first class but we also want to add that this was compounded by the quality of the installation by Ian and Nigel who never put a foot wrong and left the place as tidy as when they started. Minor issue discovered with our bathroom floor and wall during fitting were sorted on the spot.

Whilst our previous bathroom (also from Potts) worked wel for 20 years we have high hopes of the same for this one.

John & Lesley

We just wanted to write to express our thanks for the superb installation of our new kitchen... Read

We just wanted to write to express our thanks for the superb installation of our new kitchen. Everything was dealt with efficiently and professionally from start to finish. Our thoiughts and ideas, along with some inspirational ones from Ann’s were incorporated brilliantly by Ann with her design expertise to produce a truly stunning end result.

Ian of Dovetail Interiors recommended by yourselves did a wonderful job of installing thekitchen with great care and attention to detail. Nothing was too much trouble and there was very little distruption to our everyday life.

We cannot recommend highly enogh your company for anyone considering a new kitchen. We no look forward to many years of enjoying ours!

Alison and Jim

Just a note to let you know how thrilled we are with our new kitchen... Read

Just a note to let you know how thrilled we are with our new kitchen – the design is superb, making life so very much easier and I’ve more cupboard space than I could have every wished for ain such an appliance packed room – excellent!

Thanks for all your efforts on both design & service, which extends to John who has fitted it beautifully.

Jackie & Andy

Many thanks for all your help concerning my new bathroom. It looks fantastic... Read

Many thanks for all your help concerning my new bathroom. It looks fantastic!

Ian provided a first class installation service and I would not hesitate to recommend him to my friends and colleagues.

Loraine

We want to say thank you. You persevered and were successful in getting us... Read

We want to say thank you. You persevered and were successful in getting us the Sliding station for our showers, it fits perfectly. We are very grateful.

Jean & John

We are writing to say how pleased we are with our new kitchen and the service... Read

We are writing to say how pleased we are with our new kitchen and the service, which we have received from your company. Form the beginning and throughout the project Richard Parsons has worked professionally and has produced a stunning kitchen for us.

Throughout the process from our declaration of interest to the after sales service we haven’t had any occasion when anyone of us, enabling us to have a stress free time. Please pass on our comments to the workers concerned and we look forward in mid May to having our bathroom designed and fitted by your company.

Mrs & Misses B

I would like to thank Potts. Mr. Richard Parson and Mr John Argent for creating my lovely new kitchen... Read

I would like to thank Potts. Mr. Richard Parson and Mr John Argent for creating my lovely new kitchen. The experience was not a horrific as anticipated thanks to Richard’s help and patience while designing the kitchen, and John’s excellent workmanship and scare while fitting. He certainly is a true ‘Jack of all trades’, from plumbing, to electrical work, to tiling, to dare I say hovering up behind him.
Once again many thanks.

Laura

Just a note to let you know how pleased we are with the kitchen, it really does look stunning... Read

Just a note to let you know how pleased we are with the kitchen, it really does look stunning! The design is excellent and very practical, we would not want to change a thing.

The service provided by Potts, from the initial designs (you) to the recommended fitters (Andy and Jerry) has been second to none.

Thank you again for all of your help and advise.

Chris & Helen

It is a truly lovely kitchen and it has been a great pleasure working with you.... Read

It is a truly lovely kitchen and it has been a great pleasure working with you. We are absolutely delighted with the results.

John & Julie

Arrange A Consultation at our Showroom

Even if you are at the early stages of thinking about giving your Kitchen or Bathroom a new look then – look no further than Potts. Our expert designers can talk you through every step of the process from initial brief to project completion from our purpose built kitchen and bathroom showroom in Kent.

Give us a call on 01732 848444 or visit our showroom in Kent


Send Us An Enquiry

We are always here to help. If you have a specific project in mind Potts can help you create a beautiful bespoke solution specifically tailored to meet your need. Simply fill in the form below and we will be in touch with you as soon as possible to see how we can create your own Superior Surroundings.